Last updated: September 12, 2026

Policy Summary

Data Transfer

Personal information that you submit through the Services may be transferred to countries other than where you live, such as, for example, to our servers in the United States. We also store personal information locally on the devices you use to access the Services.

Your personal information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information.

For data transfers subject to the European General Data Protection Regulation (“GDPR”), we rely on the following measures in accordance with Chapter V of the GDPR:

Standard Data Protection Clauses: We transfer personal information in compliance with Article 46 of the GDPR to recipients that have entered into contracts approved by the European Commission for the transfer of personal data outside the European Economic Area.
Adequacy Decisions: Transfers to countries outside the EEA will occur only to those countries that have been approved by the European Commission as having an adequate level of data protection, or where other appropriate safeguards are in place, including binding corporate rules or approved certification mechanisms.

Furthermore, for non-EU transfers, we will ensure data protection measures in compliance with the European General Data Protection Regulation (GDPR) and other applicable laws. These measures include the use of Standard Contractual Clauses (SCCs) approved by the European Commission or other valid transfer mechanisms, such as Binding Corporate Rules or adequacy decisions by the European Commission.

Other means. We may, in accordance with Articles 45 and 46 of the GDPR, transfer personal information to recipients that are in a country the European Commission or a European data protection supervisory authority has confirmed, by decision, offers an adequate level of data protection, pursuant to an approved certification mechanism or code of conduct, together with binding, enforceable commitments from the recipient to apply the appropriate safeguards, including as regards data subjects’ rights, or to processors which have committed to comply with binding corporate rules.

Personal Data collected for the following purposes and using the following services:

Analytics

Google Analytics

Personal Data: Cookies; IP address; device, browser and Usage Data, as configured.

Backup saving and management

Microsoft Azure, MongoDB Atlas and Dropbox

Personal Data: application data, files and other information included in backups, depending on the service used.

Displaying content from external platforms

Adobe Fonts and Vimeo

Personal Data: Usage Data, IP address, Cookies and other data processed by the applicable external platform.

Handling payments

Recurly, Stripe, Apple Pay and Google Pay

Personal Data: payment and transaction information processed as necessary by the applicable payment provider.

Hosting, databases and backend infrastructure

Microsoft Azure (including PostgreSQL), Amazon Web Services (AWS) and MongoDB Atlas

Personal Data: account data, content, Usage Data and other information required to provide the Services.

Infrastructure and application monitoring

Datadog and Google Firebase/Crashlytics

Personal Data: IP address, device and application information, logs, diagnostics and Usage Data.

Push notifications

Firebase Cloud Messaging

Personal Data: device identifiers, notification tokens and related Usage Data.

Workflow automation and integrations

Elastic.io, Zapier and Slack

Personal Data: contact, account, transaction, workflow and other data required for configured integrations and operational notifications.

Managing contacts and sending messages

Mailchimp and Postmark

Personal Data: email address, name, phone number, contact attributes and message/engagement data, as applicable.

Artificial intelligence and automated features

OpenAI, Anthropic, Pinecone and HeyGen; VisionStory is used only for certain upgraded video-generation features.

Personal Data: prompts, text, contact or account context, images, audio, video and other content submitted or required to provide the selected feature. The categories vary by feature.

Traffic optimization and distribution

Cloudflare

Personal Data: IP address, Cookies, request and network information, Usage Data and other information required to secure and deliver the Services.

User support and communications

Intercom

Personal Data: Cookies; email address; IP address; account details; support communications and Usage Data.

Further information about Personal Data

Access the address book

This Application may request access to your address book.

Push notifications

This Application may send push notifications to the User.

Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Unique device identification

This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users’ preferences.

Contact Information

Owner and Data Controller
Nowsite
Hiram Lodge Enterprises Corp.
287 MacPherson Ave., Suite 202
Toronto, Ontario, Canada

Nowsite services may also be provided by Lodge Industries Inc. and Lodge Industries LLC, as applicable to the Service.

Owner contact email: support@now.site

Full Policy

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: first name; last name; phone number; company name; address; country; email address; ZIP/Postal code; city; website; state; province; User ID; Contacts permission; Approximate location permission (non-continuous); SMS permission; Storage permission; Cookies; Usage Data; geographic position; date of birth; username; picture.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law. Users can manage their consents at any time via the privacy settings available within the Application or by contacting support@now.site. Consent withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Handling payments, Hosting and backend infrastructure, Device permissions for Personal Data access, Analytics, Backup saving and management, Displaying content from external platforms, Infrastructure and application monitoring, Push notifications, Workflow automation and integrations, Managing contacts and sending messages, Artificial intelligence and automated features, Social features, Traffic optimization and distribution, and User support and communications.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Device permissions for Personal Data access

Depending on the User’s specific device, this Application may request certain permissions that allow it to access the User’s device Data as described below.

By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.

The exact procedure for controlling app permissions may be dependent on the User’s device and software.

Please note that the revoking of such permissions might impact the proper functioning of this Application.

If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

Approximate location permission (non-continuous)

Used for accessing the User’s approximate device location. This Application may collect, use, and share User location Data in order to provide location-based services.

The geographic location of the User is determined in a manner that isn’t continuous. This means that it is impossible for this Application to derive the approximate position of the User on a continuous basis.

Contacts permission

Used for accessing contacts and profiles on the User’s device, including the changing of entries.

SMS permission

Used for accessing features related to the User’s messaging including the sending, receiving and reading of SMS.

Storage permission

Used for accessing shared external storage, including the reading and adding of any items.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics

Analytics services help Nowsite understand use of the Services, measure performance, diagnose issues and improve features.

Google Analytics (Google LLC)

Google Analytics is used to measure and analyze use of the Services. Depending on configuration, Google may process Cookies, IP address, device and browser information, and Usage Data.

Personal Data collected: Cookies; IP address; device and browser information; Usage Data.

Backup saving and management

Nowsite uses third-party infrastructure and storage providers to maintain backups and support continuity and recovery of the Services. Backups may contain account information, content and other Personal Data stored in the Services.

Microsoft Azure, including PostgreSQL backup and recovery services

MongoDB Atlas

Dropbox

Personal Data collected: various types of Data contained in application data, files and backups.

Contacting the User

Contact form (this Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: address; city; company name; country; email address; first name; last name; phone number; province; state; User ID; website; ZIP/Postal code.

Phone contact (this Application)

Users that provided their phone number might be contacted for commercial or promotional purposes related to this Application, as well as for fulfilling support requests.

Personal Data collected: phone number.

Mailing list or newsletter (this Application)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.

Personal Data collected: address; city; company name; country; email address; first name; last name; phone number; province; state; Usage Data; website; ZIP/Postal code.

Device permissions for Personal Data access

This Application requests certain permissions from Users that allow it to access the User’s device Data as described below.

Device permissions for Personal Data access (this Application)

This Application requests certain permissions from Users that allow it to access the User’s device Data as summarized here and described within this document.

Personal Data collected: Approximate location permission (non-continuous); Bluetooth sharing permission; Contacts permission; SMS permission; Storage permission.

Displaying content from external platforms

These services allow Nowsite to display content hosted by external providers. The external provider may receive technical and Usage Data when the content is loaded or used.

Adobe Fonts (Adobe Inc.)

Adobe Fonts may process IP address and Usage Data when font resources are delivered.

Vimeo (Vimeo.com, Inc.)

Vimeo may process IP address, Cookies and Usage Data when embedded video content is displayed or played.

Handling payments

Nowsite uses third-party payment and subscription services to process transactions and manage subscriptions. Payment credentials are transmitted to and processed by the applicable payment provider; Nowsite does not store full payment-card details on its application servers.

Recurly (Recurly, Inc.)

Recurly provides subscription billing and payment-management services.

Stripe (Stripe, Inc.)

Stripe provides payment-processing services.

Apple Pay (Apple Inc.)

Apple Pay may be offered as a payment method for supported transactions.

Google Pay (Google LLC)

Google Pay may be offered as a payment method for supported transactions.

Personal Data collected: transaction details and other information required by the applicable payment provider. The provider processes payment credentials under its own privacy terms.

Personal Data Security Incident Response

We have implemented a structured plan to respond to data security incidents, including:

Detection: Use of monitoring systems to detect potential data breaches or security incidents.
Assessment: Immediate evaluation of detected incidents to determine the impact and scope.
Containment: Implement technical measures to contain and mitigate the effects.
Notification: Inform affected individuals and relevant data protection authorities within the legally mandated timeframes.
Review and Improvement: Conduct a post-incident analysis to improve our security measures and prevent future breaches.

In case of a data breach, affected users will be notified via email or other appropriate communication channels.

Handling Privacy-Related Complaints and Regulatory Inquiries

Users can submit privacy-related complaints by contacting us at support@now.site. Our procedure for addressing complaints includes:

Acknowledgment: Nowsite will confirm receipt of the complaint within five business days.
Investigation: Nowsite will thoroughly investigate the issue and gather all necessary information.
Resolution: Nowsite will provide a resolution or response to the complaint within 30 days.
Documentation: Nowsite will keep records of all complaints and resolutions to improve our processes.

For handling regulatory inquiries, our process includes:

Acknowledgment: Nowsite will acknowledge receipt of the inquiry within 2 business days.
Validation: to verify that the request is made by the information owner
Coordination: Assigning responsible personnel to manage the inquiry.
Response: Collect and provide required information to regulatory authorities accurately and promptly.
Documentation: Maintaining thorough records of all communications and actions related to the inquiry.

Right to be forgotten policy

Users can submit right to be forgotten requests by contacting us at support@now.site. Our procedure for addressing complaints includes:

Acknowledgment: Nowsite will confirm receipt of the complaint within 2-3 business days.
Validation: to verify that the request is made by the information owner
Account and Obligations Confirmation: Ensure the user is fully informed about the details of their deletion request.
Resolution: Nowsite will provide a resolution or response to the complaint within 30 days.
Documentation: Nowsite will keep records of all complaints and resolutions to improve our processes.

Note:

RTBF can only be performed on cancelled accounts with no pending legal claims or issues related to the user’s request.
RTBF cannot be performed on participants of the legacy affiliate program

Privacy Audits

We conduct annual privacy audits to ensure compliance with data protection regulations and to assess the effectiveness of our privacy practices. The steps include:

Data Collection: Gather all relevant information and documents regarding data processing activities.
Examination: Review data handling practices and identify potential risks or non-compliance issues.
Reporting: Document findings and provide recommendations for improvements.
Follow-Up: Implement recommended changes and reassess to ensure effective integration.

External Privacy Notices and Consent Requirements

We inform users about our data collection practices and obtain their consent before processing their personal data. Users are notified of any changes to our privacy policy via a notice on our website. To ensure compliance:

Notification: Clearly communicate any significant changes to the privacy policy.
Consent Collection: Obtain user consent for any new data processing activities beyond originally declared purposes.
Transparency: Maintain easy-to-understand documentation and privacy notices available for users at any time.

Hosting and backend infrastructure

These providers host data, databases, files and application components used to deliver the Services.

Microsoft Azure (Microsoft Corporation), including Azure-hosted PostgreSQL

Amazon Web Services (AWS) (Amazon Web Services, Inc.)

MongoDB Atlas (MongoDB, Inc.)

Personal Data collected: account data, content, logs, Usage Data and other information required to provide and operate the Services.

Infrastructure and application monitoring

These services help Nowsite monitor availability, performance, errors and security of the Services.

Datadog (Datadog, Inc.)

Datadog may process application logs, diagnostics, IP addresses, technical identifiers and Usage Data.

Firebase / Crashlytics (Google LLC)

Firebase and Crashlytics are used for application diagnostics, crash reporting and related monitoring.

Personal Data collected: device and application information, technical identifiers, crash and diagnostic information, IP address and Usage Data, depending on configuration.

Push notifications

Firebase Cloud Messaging (Google LLC)

Firebase Cloud Messaging is used to deliver push notifications to supported devices and may process device identifiers, notification tokens and related technical information.

Workflow automation and integrations

Nowsite uses integration and workflow services to connect product features, move data between configured systems and deliver operational notifications.

Elastic.io

Zapier (Zapier, Inc.)

Slack (Salesforce, Inc.)

Personal Data collected: contact information, account and transaction information, workflow data and other information required by the configured integration or notification.

Managing contacts and sending messages

These services are used to manage communication lists and deliver transactional, service and marketing messages where permitted.

Mailchimp (Intuit Inc.)

Mailchimp may process email address, name, phone number, contact attributes and engagement information, as applicable.

Postmark (ActiveCampaign, LLC)

Postmark is used for transactional email delivery and may process email address, message metadata and delivery/engagement information.

Artificial intelligence and automated features

Nowsite uses third-party artificial intelligence and related infrastructure to provide AI-assisted writing, analysis, search, personalization, retrieval and video features. The information sent to a provider depends on the feature the User chooses to use.

OpenAI

Anthropic

Pinecone

HeyGen

VisionStory – optional upgraded feature only

VisionStory is used only when the relevant upgraded video-generation feature is enabled or purchased; it is not used for standard accounts that do not use that feature.

Personal Data processed may include prompts, text, contact or account context, images, audio, video and other content submitted or required to provide the selected feature.

Where Nowsite processes Personal Data on behalf of an enterprise partner, Nowsite does not use that Personal Data to train Nowsite’s or a third party’s general-purpose artificial intelligence models.

Social features

Public profile (this Application)

Users may have public profiles that other Users can display. In addition to the Personal Data provided, this profile may contain Users’ interactions with this Application.

Personal Data collected: first name; picture; username.

Traffic optimization and distribution

Cloudflare (Cloudflare, Inc.)

Cloudflare is used for traffic delivery, security and performance. Because Cloudflare handles communications between Users and the Services, it may process IP addresses, request information, Cookies and Usage Data.

User support and communications

Intercom (Intercom, Inc.)

Intercom is used to support Users and manage service communications. It may process Cookies, email address, IP address, account details, support communications and Usage Data.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.

Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.

Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.

Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User’s device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.